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Bo Yu said sports： La Liga rudiger was angry at not being able to train before the game, and his teammates were surprised.

Bayern have not found a direct replacement for striker robert lewandowski this season. Because there is no clear center, these goals come from other parts of the team (32 goals in 89 games, slightly lower than the average number of goals last season). Even in a turbulent year, the Bundesliga champion is theirs, with two games left.

The club is still looking for a striker this summer, and Kolo Muani has scored 43 goals in 22 matches in Frankfurt this season, which fully meets the requirements. Considering the transfer fee of the French international last summer, the transfer fee of more than 10 billion euros may seem high, but he may be worth it. With speed, excellent pick and roll, physical existence and the end of professionalism, signing the 26-year-old player is undoubtedly attractive to the new coach Thomas Tuchel.

Farewell to Bai Baihe! Kane’s transfer into substantive contact with Marchal or become a bargaining chip

Kane’s agent has made substantial contact with Manchester United, and Old Trafford Stadium and Bayern’s Allianz Stadium may become Kane’s next stop.

Kane, a 29-year-old Tottenham star center, has only one year left on his contract this summer. After another season with Tottenham, he finally saw that under the control of Levi, a vampire, Tottenham Club had no ambition or vision, but was only content to participate in the European War. Kane has repeatedly expressed his desire to leave the team in public. He doesn’t want to stay in this unambitious club and continue to waste time. He hopes to win more important collective honors in his career.

As we all know, Manchester United coach Tenhage is ready to spend a lot of money to bring in a star center in this summer’s transfer window, so as to fundamentally solve the problem of the Red Devils’ lack of scoring ability and over-reliance on Rachford. According to previous reports, the Dutch tend to chase Neapolitan marksman Osman. However, according to the latest report in Manchester Evening News, the English striker’s name is ahead of Osman in Tenghage’s signing list. Because Tenghage firmly believes that Kane can seamlessly connect with the current tactical system of the Red Devils, create opportunities for teammates while playing a fulcrum role in the front line, and also determine the direction of the game through his excellent goal-ending ability.

Tottenham also knew that it was impossible to keep the club’s top scorer in history. In the middle of the week, President Levi stated that Kane could be sold, but the transfer fee should not be less than 100 million pounds.This huge transfer fee also dissuaded Arsenal and Chelsea, two London clubs that were also interested in Kane. Therefore, the Red Devils are unlikely to face competition from Premier League rivals in the process of introducing Kane. According to the Sun on March 10th, Manchester United have expressed their intention to Tottenham Hotspur Club, agreeing in principle to a price of 100 million pounds, but hoping to add French striker Marchal to the deal to offset part of the transfer fee. Kane’s agent has also met with Manchester United representatives and had a substantive exchange.

But Bayern, the German giants, is also an ardent admirer of the England captain and is likely to become Manchester United’s main competitor. Given that Kane has expressed a strong desire to win the trophy, it will be attractive to move to Munich. German giants are expected to win the Bundesliga title for the 11th consecutive year and reach the quarter-finals of the Champions League. Although the Red Devils have played quite well on all fronts this season, they are still in the reconstruction period after all, and it is unrealistic to expect to harvest important trophies immediately.

Bayern coach nagel Mann, like Tenghage, started the season without a prolific center, and will also enter the transfer market in the summer to get a new striker. After Bayern changed its formation to 3-4-2-1 in recent weeks, it has always insisted on putting Shubomotin in the center position. Although the actual combat effect is not bad, the Cameroonian is obviously not regarded as a long-term choice.

Bayern made no secret of their keen interest in Kane. Bayern CEO Kahn praised the Tottenham striker earlier this season as one of the best centers in today’s football, and hinted that Bayern Munich would be interested in bringing him to Allianz Stadium.

But although Kahn seems determined to win Kane, Hernes, a member of the board of directors, stressed that they would not spend 100 million pounds to bring in a 30-year-old player, which is not in line with the tradition of the club. But a day later, he quickly changed his mind, saying that if the club professionals passed the evaluation of Kane, then the board of directors would not interfere with the signing of the team. However, Bayern’s cautious and conservative attitude towards the transfer price will undoubtedly give Manchester United a better chance to win this transfer competition. Other potential suitors also show some interest in Kane, such as Paris Saint-Germain. If they lose Mbappé, they may also get involved in the competition for Tottenham Hotspur.

And Kane himself seems to prefer to stay in England, because he wants to catch up with alan shearer’s Premier League scoring record.

What do enterprises need to do before introducing intelligent customer service？

The customer service industry has always been a labor-intensive industry. With the development of AI technology, enterprises began to use intelligent customer service to optimize their service capabilities.

But can intelligent customer service solve the pain points of enterprises? What work can it undertake? What kind of intelligent customer service is suitable for enterprises? These problems require managers to think ahead and analyze the necessity and feasibility of applying intelligent customer service in combination with the actual business situation of enterprises.

Why should we introduce intelligent customer service?

The functions of each customer service center are different, so when considering the introduction of intelligent customer service, we must objectively evaluate the functions of the customer service center.

What business is the customer service center mainly responsible for? Is it based on service care or marketing? Is it incoming or outgoing? Which business accounts for a large proportion? What function does the enterprise need it to achieve?

Followed by further evaluation, which kind of intelligent customer service is more suitable to solve the pain points of enterprises? This needs to combine the pain points of enterprises and the advantages of all kinds of intelligent customer service, and choose the more needed intelligent customer service model.

Is the business volume of the enterprise suitable for online intelligent customer service?

The business volume that enterprises can divert to intelligent customer service can easily fall into two misunderstandings.

One is too optimistic, the business volume of the customer service center is not large, but it fluctuates greatly, but some intelligent customer service that causes fluctuations cannot be solved, so the effect is not obvious.

The other is too conservative. After the intelligent customer service goes online, the processing capacity has increased greatly, but the number of manual customer service has not decreased significantly, and the labor cost has not decreased, so enterprises are reluctant to continue to use it.

In fact, this is not that the function of intelligent customer service is not obvious, but that the pent-up customer demand is released after going online. Originally, it may be limited by manpower or system waiting number, which leads to the bottleneck in the number of service customers.

After the online intelligent customer service, because there is no additional increase in manpower, the need to find human services is still maintained at a certain level. However, the processing capacity has increased significantly, indicating that robots have enabled customer service centers to serve more customers.

In order to avoid this misunderstanding, enterprises can objectively predict and analyze the handling capacity of the customer service center, and objectively evaluate the single CALL cost from each service.

What preparations do enterprises need to make before intelligent customer service goes online?

The premise of artificial intelligence is manpower. In order to make intelligent customer service play its greatest role, enterprises need to set up an operation and maintenance team. It includes key functions such as wrong answer to knowledge points, maintenance and update, graphic editing, data analysis and voice management. Enterprises need to set up a team according to the current business situation, constantly optimize the knowledge points that fail to answer, and improve the intelligence of robots.

In addition, before going online, we should sort out the industry knowledge points to see which business types are suitable for intelligent customer service response. It can be viewed from the two dimensions of large consultation volume and many queries, and the hot issues can be filtered out and entered into the knowledge base. Because intelligent customer service is in the form of question and answer, it is necessary to consider how the knowledge base structure can better match the logic of intelligent customer service and improve the efficiency of problem solving.

Of course, knowledge sorting, input, training and subsequent optimization and upgrading can also be entrusted to service providers for operation, further reducing the burden on enterprises.