标签： 杭州妃子阁最新

Legend never ends! The oldest star in the league announced his retirement, and FMVP retired in 19 seasons!

Recently, Mike Deng Liwei, general manager of Warriors, participated in a podcast program and was asked if there was any possibility for veteran Igdala to return. Before the start of last season, Igdala announced in the podcast that last season would be his last dance. Deng Liwei said: "I feel that he should have some other things to do, but he has my phone, and it’s always on. We have had communication this summer. Let’s have a look. We won’t close this door directly. But I guess, I also believe that he may not return, but he is Andre Igdala, so who knows? "

Deng Liwei’s interview also implies that Iguodala will announce his retirement in the offseason this season and will not return to the NBA next season. Later, Iguodala’s agent also confirmed the news on social media. He said that Iguodala had a perfect career and won the highest award of FMVP, and said that Iguodala would not return next season. This means that Iguodala has played the last game in the NBA.

According to previous reports, Lakers forward LeBron James updated Instagram Story. James forwarded a report from ESPN with the title "LeBron James is the second oldest player in active service." In the photos behind this post, Andre Igdala is counted as the oldest player in active service. James wrote, "Who is the oldest? ? I thought I was the old man. "After Iguodala retires, James will officially become the oldest player in the league.

Interestingly, Iguodala is called the mini version of LeBron. In addition to his looks, Iguodala has the same top physical quality and all-round style. Another similarity between Iguodala and James is passing the ball; Igor Daladier’s three similarities with James are defense. But Iguodala can’t be James because he is not a real scorer.

Andre iguodala entered the NBA through the draft in 2004 and has played for the 76ers, Nuggets, Warriors and Heat. Iguodala was selected as the first team of the best rookie in the rookie season; In 2012, he was selected as the All-Star Eastern Substitute Team; In 2014-15, he won the NBA championship with the Warriors and won the finals FMVP；; In the 2016-17 season and the 2017-18 season, he won two NBA championships with the Warriors again; In the 2021-22 season, he won the NBA championship with the Warriors for the fourth time.

Iguodala has excellent physical fitness, amazing bounce and superman’s arm span. The desire to attack is not strong, the shooting is not very stable, and most of the scores are obtained through fast break and make-up, and the opponents often make fouls by forcibly breaking through. The defense is very active and can defend three positions on the perimeter. The rebounding ability is excellent in the defender, and his long wingspan makes him steal a lot. He is an all-round player.

I still remember that Igor was selected to enter the NBA in 2004. At that time, he was called Xiao AI. He liked to use him when he played NBAlive06 in junior high school. He also watched several dunk contests between him and Nate Robinson. It seems that Iverson threw a ball at him from behind the backboard, and he caught the ball from behind the backboard. I have always liked this player since then. At that time, watching T-Mac, Yao Ming, Iverson and so on were all at their peak, and now they have all retired. Now another player who watched the ball in childhood has retired. Thank you for accompanying our childhood and youth.

Sign c Ronaldo! Who’s face？

At the end of the season, Cristiano Ronaldo never stopped and continued to practice at home to prepare for the Riyadh city derby next Tuesday.

Since the World Cup is held in winter, leagues around the world are finished later this season than in the past, but the opening time of the summer transfer window has not been postponed, so many teams are already preparing for it, and many transfers are close to being finalized.

I believe fans are very concerned about what will happen to Cristiano Ronaldo this summer?

I still remember that Bayern management said that it decided not to sign Cristiano Ronaldo after voting. Recently, the local media in Munich gave a report that a businessman named Markus Schn wrote to Bayern CEO Markus Sch?n, and he would pay to help Bayern sign Cristiano Ronaldo.

The content involves a financial statement that the signing of Cristiano Ronaldo can bring Bayern commercial income. Of course, Cristiano Ronaldo’s annual salary will drop, in order to facilitate this transaction between the three parties.

How much does the businessman want Cristiano Ronaldo to wear a Bayern shirt? Or pay in person to facilitate the transaction!

It is undeniable that as long as there is such an opportunity, Cristiano Ronaldo will definitely hope to return to the European arena and play in his favorite Champions League. There have been rumors between the two sides before, but Kahn gave a very clear attitude that Cristiano Ronaldo is old and does not meet the club’s financial model. Moreover, he has a crowded attack line in Mane and does not need Cristiano Ronaldo.

At the beginning, there was a contradiction between Cristiano Ronaldo and Tenghage, and nagel Mann, then coach of Bayern, did not forget Yin and Yang, saying: Fortunately, I don’t have such a player.

It is not difficult to see that Bayern from the management to the coaching staff think that Ronaldo is old, signing him is a waste of money, and it also affects team unity.

Yes, Cristiano Ronaldo is absent, Bayern experienced a coaching change, Mane and Sane’s dressing room fought each other, Bayern’s management under Kahn had a complex gang struggle, his CEO position was increasingly questioned by fans, Mane’s state continued to be sluggish, and there were rumors of a transfer with Riyadh in the near future.

Fortunately, Cristiano Ronaldo didn’t join Bayern, otherwise he would have become their all-unbearable back-pot man. Knowing that Bayern CEO Kahn received a letter from the fans, what would he think in his heart?

Nottingham Forest decided to avoid relegation in advance, and Everton, Leeds United and leicester city were relegated to 2 out of 3.

Live on May 21 ST, in the 37th round of Premier League, Nottingham Forest beat Arsenal 1-0 at home, and decided to avoid relegation in advance.

Due to Southampton’s early relegation, Everton (up to 36 points), Leeds United (up to 37 points) and leicester city (up to 36 points) will compete for the last relegation place.

(Night God)

Reach an agreement! Bayern officially finalized 90 million shooters! The flying wing is sure to leave the team and the top midfielder will vote.

For Bayern Munich,The team’s performance this season is undoubtedly not up to expectations.In the Champions League, due to the unsatisfactory performance of the team in the past few seasons, they were once expected by the fans this season. However, from the actual situation, Bayern has lost its former top competitiveness in this arena, especially compared with Manchester City and other teams, Bayern has been in an all-round backward state. In the Bundesliga, their position is already in jeopardy, and the championship suspense will be announced in the final round. No matter whether Bayern can win the league title in the end, it is almost inevitable for this giant team to reconstruct the lineup after the season. This may also be the only way for them to return to the top.

On the defensive line, Upamecano’s performance this season is not ideal. The central defender’s lack of stability and rashness on the defensive end often makes him make mistakes at critical moments. Especially in the key games at the end of the season, Upamecano was in no state. In the past few rounds, tuchel had to put the French centre-back on the bench. It seems that Bayern need to find a more reliable partner for Driget in this position. Judging from the current situation, Gvardiol is a relatively ideal choice. This season, this talented central defender has shown maturity disproportionate to his age, and he is quite a general in the defense line. However, Gvardiol is worth about 80 million euros. It seems that it is difficult for Bayern to sign an expensive central defender for two years in a row, given the huge sum of money to win Driget in the transfer window before this season.

In addition, in the position of full-back,Cancelo’s performance after coming to the team is not bad., is the most stable player in the team’s defense line and one of the players with the highest average score per game. However, it is almost impossible for Bayern to choose to buy it out at the end of the season because of its value.The winger is almost certain that there is only one way to leave the team, but his chances of staying in Manchester City next season are slim, and he is likely to choose to switch to La Liga.

In the midfield position, Bayern is also facing a big reshuffle. Especially when kimmich, as the captain of the team, also has the rumor of leaving the team. It seems that Barcelona are very interested in the double captain of Bayern and Germany, and the two sides have had direct communication. For Bayern, if kimmich has made up his mind, they will probably choose to open the door for his departure. In this case, the signing in the back position has been put on the agenda by Bayern. According to Sky Sports, Kahn and others have been paying close attention to Declan Rice. The latter is one of the best midfielders in European football in the past few seasons. However, West Ham United’s asking price for Declan Rice’s transfer fee will not be less than 100 million pounds, which makes Bayern hesitate. After all, Declan Rice has no experience of playing in other leagues, and Bayern Munich will face the risk of players’ acclimatization.

Finally, look at the forward line. As we all know, the center position has always been one of Bayern’s main shortcomings this season. Even though Schubomotin has shown good efficiency, compared with Levan, his gap is still visible to the naked eye. Originally, Bayern paid attention to players such as Osman and harry kane, but their worth exceeded 100 million euros, and they all had no experience in the Bundesliga. According to Bild, Bayern Munich has completely targeted Kolo Muani. After several rounds of communication, the transfer has made decisive progress, and Bayern has completely reached an agreement with Kolo Muani on his personal treatment. At the same time, the transfer fee negotiations between Bayern and Frankfurt are progressing very smoothly, and the two sides have reached an agreement in principle. This means that Bayern Munich has officially finalized the striker worth 90 million euros. (The picture is from the Internet. If there is any infringement, please contact to delete it.)

＂Lanma＂ Looking back, a ＂Lanma＂ made me fall in love with the marathon.

"The first time I ran a marathon, I was still a college student. I didn’t expect that running not only made me fall in love with the marathon, but also’ Lanma’ became the brightest part of my four-year college life. " The person who said this is Wu Shihao.

Not many people may know the name "Wu Shihao", but when I tell you that he is the Lanzhou guy who became famous as Cosplay on the "Lanma" track, I believe everyone will shout "Remember, remember …" It is estimated that many people will say, "That’s the guy who wears’ fancy clothes’ for horse racing."

In 2011, when the first marathon in Lanzhou started at Dongfanghong Square, Wu Shihao, who had just stepped into the university gate, didn’t care too much. In his personal words, "I didn’t know what a marathon was at that time."

With the success of two consecutive "Lanma", the influence of "Lanma" has become increasingly prominent. In 2013, Wu Shihao decided to sign up for "Lanma" with a try.

At 8: 00 am on June 15th, 2013, 43,600 people from 26 countries and regions rushed out of Dongfanghong Square and galloped around the Yellow River. Wu Shihao, who participated as a runner for the first time, successfully finished the race with the cheers of enthusiastic citizens on both sides of the track. At that moment, Wu Shihao had an unprecedented power in his heart. He decided: I like this sport!

After many years, recalling his first marathon and the first "Lanma", Wu Shihao told reporters frankly: "I didn’t know much about marathons at that time. After successfully finishing the race, I found that the marathon was not as difficult as I thought. "

Regrettably, with the soaring influence of "Lanma" at home and abroad, in 2014, Wu Shihao regretted the opportunity to hold hands with "Lanma" for the second time in the registration lottery.

In the following years, Wu Shihao was thinking about how to make his running more interesting while running on the "Lanma" track.

On the morning of June 10, 2018, 40,000 runners marched bravely on the 8 th "Lanma" track. Among them, a runner holding a pan, wearing a white shirt and a third-class head appeared in people’s sight, which suddenly attracted countless attention. People uniformly focused their eyes on this "weird" dressed player, and Wu Shihao was so angry. At this time, he is no longer just a "Lanma" runner, but also a unique and interesting scenery on this "Lanma" track.

On June 11th, 2023, Lanzhou Marathon will start shooting at the mother’s river as scheduled. Wu Shihao, who has passed his thirties, will also welcome his eighth "Lanma".

Wu Shihao praised this event at home. He said that he has participated in so many sessions of "Lanma" and he has witnessed the step-by-step development of "Lanma". As a "double gold" event, "Lanma" has given itself a very good experience from the choice of track and the service of the event, especially the interaction of the audience is very high. "Whenever I can’t run, people on both sides of the track will cheer me up. It is the enthusiastic Lanzhou people who give me motivation and let me move on."

Wu Shihao said that he is still considering whether the upcoming 2023 "Lanma" will participate in the competition as Cosplay.

At the end of the interview, Wu Shihao shouted to the majority of runners: "Welcome runners from all corners of the country to participate in the competition in June. Let’s run together, make progress together, taste the delicious food in Lanzhou and feel the hospitality of Lanzhou people. I also hope that’ Lanma’ will become better and better and become the most influential and top-notch event in China. "

Lanzhou Daily, all-media reporter Ma Wenyan

Editor Sun Yue

Two cities and two horses! Jiao Anjing and Guan Yousheng played in Qingdao Marathon and Tongren Marathon!

On April 22nd, the highly anticipated 2023 Qingdao Marathon will be launched soon, and the athletes who are protecting Jiao Jing and Guan Yousheng will play with passion! On the same day, the 2023 Guizhou Tongren Fanjingshan Marathon will also be fired. Zhengbao athlete Fan Shiqing will face Tongren Quanma, and Wang Jiahao will focus on Tongren Half Horse. I wish them all the best in the wind and sail again.

2023 Qingdao Marathon

Qingdao Marathon has been held for five years, and it has become an internationally renowned double-standard marathon event with professional, high-quality and high-level service. From the initial single road race to the present, Qingma has developed into a comprehensive brand race integrating exposition, online and offline series running, cultural and creative products and public welfare activities, actively promoting the digital upgrade of marathon, providing professional information services, and helping the in-depth development of the national fitness campaign.

In this year’s Youth Horse, it is estimated that 25,000 athletes from all over the world will gather at this most beautiful track to measure Qingdao’s beautiful coastline with their feet.

It is reported that the race will start at 7: 30, starting from Qingdao Municipal People’s Government, passing through Yushan Road, Longkou Road and Guangzhou Road to Sanmenxia Road, passing through Taiping Road, Macau Road and Zhuhai Branch Road, and then passing through Haikou Road, the turning-back point, until the end of Qingdao International Conference Center. Some sections will also pass through the "Net Red Wall" and "Shangjieli" blocks of University Road, so that the contestants can have a better experience and feel the urban characteristics and humanistic charm of the island city.

In addition, the exclusive race package was carefully prepared for runners before the current Youth Marseille, and all kinds of sports equipment were readily available. During the competition, innovative and diversified supplies, energy supply stations and quick-acting cooling stations are set up along the track to "recharge" the unbridled running in time.

2023 Guizhou Tongren Fanjingshan Marathon

The theme of the 2023 Guizhou Tongren Fanjingshan Marathon is "Fanshan Water Purification and Wisdom Leading", and the gun will be fired at the Fanjingshan track in Baguanxi at 8: 00 am on April 22nd. The athletes are expected to be 5,000, including 2,000 marathons and 3,000 half marathons.

The race track Fanjing Mountain racetrack is built along Jinjiang, tongren city, with a total length of 43.742 kilometers, passing through 24 villages along the route, and further extending is Fanjing Mountain, an international tourist resort and a national 5A-level tourist attraction. The lowest altitude of the track is about 270 meters, and the highest altitude is about 362 meters. The marathon has climbed 380 meters and the half marathon has climbed 170 meters. During the competition, you can enjoy the beautiful scenery, experience the unique charm of running in the beautiful water of Fanshan Mountain, and appreciate the ethnic customs between rural areas.

I don’t smell the horn and drums, but I’m ready to go. On April 22nd, let’s meet the two horses again and have a hearty race together. I also wish the athletes the spirit, the level and the style!

The US media commented on the top 10 most overrated players： the youngest MVP Ross was on the list, and four scoring champions were on the list.

Although many players in the NBA are collectively referred to as stars, there is a gap between them. Stars can be divided into ordinary stars, all-stars, league superstars and league superstars. Players who can become superstars in an era are bound to be among the top 30 in history. Some players, even though their abilities are not excellent, still have a high historical position. Recently, the US media selected the 10 most overrated players in history. Is it reasonable to look at them together?

Gaubert is the winner of the best defensive player for three times. With his excellent moving speed and height and arm length, he can affect his opponent’s attack even if he is two positions behind the attacker. He has been able to support a set of defensive system by himself in the past few years, so he has won the first salary in the history of the center. However, this is, after all, the era of small balls. Gaubert, a center with a traditional style of play, suffered a lot, and he was singled out by his opponent in the backcourt in the playoffs.

Gaubert has become a premium contract this season. He doesn’t conform to the style of play in the era of small ball at all, and the dealer is very low. Recently, he has been ravaged by Jokic in the playoffs. For now, Gaubert is a junk contract. After this season, the Timberwolves will definitely try to trade him, but it is necessary to add chips to send him away. Gaubert averaged 13.4 points, 11.6 rebounds, 1.2 assists, 0.8 steals and 1.4 blocks this season, with a shooting percentage of 66%.

At that time, Stoudemire was regarded as Yao Ming’s arch-enemy. With his highly ornamental performance in his peak period, he was selected as the best player for a while. He was also selected as the All-Star for six times and the All-Team for six times. This kind of performance and popularity is a proper Hall of Fame player, but Stoudemire has not been nominated yet. Although his playing style is good, he does not have a decent personal honor.

Moreover, in the playoffs, Stoudemire is not trustworthy, especially in the face of Duncan. His flying stream has been unable to cross Duncan’s floor stream, so the Sun can’t cross the Spurs. At the peak, Stoudemire averaged 25 points, 8 rebounds, 2 assists and 1.9 blocks, which was called Yao Ming’s old enemy. However, there is still a gap between Stoudemire’s achievements and Yao Ming’s. At least, Yao Ming’s influence is much better than his.

Owen’s personal ability can’t be said. He can be said to be a historical singles player. His sense of the ball is excellent. On the one hand, Owen’s talent can rank among the top point guards in history, and Owen’s defensive ability is also excellent. His defense has always been underestimated. Although Owen’s professionalism is poor, his ability is also very popular among fans here. As the second master, Owen helped the team win the championship and was selected as an All-Star eight times, which is very good.

Owen is still at his peak. He can score 27 points, 5 rebounds, 6 assists, 1.3 steals and 0.6 blocks per game this season. I think the reason why Owen entered this list is his ability to lead the team. Owen has never led the team as the team leader, so he did in the Cavaliers. In the Green Army, the Celtics’ record was better without him. The reason why Owen could not lead as a point guard was questioned.

McGrady plays an important role in the hearts of many older fans in China. In their view, McGrady’s ability at the peak can be comparable to Kobe Bryant’s. Moreover, McGrady won two scoring titles, and at the peak, he had the fastest first step in the league, plus 35 seconds and 13 minutes that made people feel puzzled. Therefore, McGrady is also very optimistic. He has been selected as an All-Star for seven times and an all-star team for seven times, which is also very good.

In the peak season, McGrady averaged 32.1 points, 6.5 rebounds, 5.5 assists, 1.7 steals and 0.8 blocks per game. I think the reason why he entered this list may be because McGrady didn’t lead the team to play well. Even in the season of winning the scoring championship, he led the Magic only in the first round. As the boss, McGrady never crossed the first round, and his ability to lead the team was questioned, and he didn’t have such great honor as MVP in his career.

As the triple-double king in history, Wei Shao is the only player in history who has averaged triple-doubles in four seasons. His entry into this list is really unexpected. Wei Shao won the MVP in his peak season with his outstanding performance. MVP is a contest between all the stars in 82 regular season. Wei Shao’s ability to force everyone to win such an honor also shows how excellent he is, but he still entered this list.

Wei Shao averaged 31.6 points, 10.7 rebounds, 10.4 assists and 1.6 steals per game in his peak season. He also won the honor of two scoring titles and three assists, and was selected as an All-Star nine times. With so many honors, he still entered this list. In the eyes of the US media, he may not recognize Wei Shao’s performance and think that he is the data that has been brushed out. However, the rebounding ability in the peak period of Wei Shao is indeed the strongest in the league defender.

Ross’s entry into this list is absolutely the last thing people expected. It is surprising that he entered this list less than Wei. Ross is the youngest MVP in history, and he also snatched the MVP from the top ten players in history, James and Kobe. Moreover, Ross led the team in the third year of his career and achieved the first record in the East. Looking at the history, he is very rare, and Ross is definitely not overestimated.

At the peak, Ross averaged 25 points, 4.1 rebounds, 7.7 assists and 1 steal per game. To be exact, Ross had not reached the peak at that time, when Ross was only 22 years old. Maybe the American media thought that Ross was too famous, but his peak was too short, so he was put into this list. If Ross had not suffered a big injury in the past, he might still be the top backcourt in the league, but there were not so many if, the destruction of Ross has been hard to let go.

Iverson, as a historical scorer, has won the scoring champion four times and the MVP in the regular season. He is regarded as the top 30 player in history by many American media. Even though he has no championship in his career, his influence and status have been recognized. As a result, Iverson has also entered this list. Iverson also won the stealing champion three times in his career, and was selected as an All-Star for 11 times, and the best team for 7 times, which is very good.

Iverson can score 33 points, 3.2 rebounds, 7.4 assists and 1.9 steals per game in the peak season. Iverson may have entered this list because his offensive efficiency is based on the data played by the team’s unlimited fire rights, so he has been questioned. However, as the shortest scoring champion in history, the shortest champion, and a single-player who led a team to the finals, I think it is the most controversial for him and Ross to enter this list.

Without Carter, there would be no grand occasion of the NBA in the 00′ s. When Jordan retired from the NBA, the ratings dropped to freezing point. It was Carter who saved the NBA market with his violent performance in the dunk contest. Carter was called Jordan’s successor, nicknamed UFO, and claimed to be a demigod. In actual combat at the Olympic Games, he even dunked every other person. Carter was selected as an All-Star eight times, but only twice as the best team.

Carter averaged 27.6 points, 5.5 rebounds, 4 assists, 1.5 steals and 1.1 blocks per game in the peak season. Carter’s ability to lead the team was indeed overestimated. Because of Jordan, he got a key training when he entered the league, but he didn’t lead a team to play decent results at the peak. However, Carter’s career is commendable. He has played the longest in 22 years, and he can stand the loneliness when he lost his peak, and he is not willing to hold a group to get a ring.

Howard’s entry into this list is surprising. Although Howard was not as good as O ‘Neill in the traditional basketball era, he also played a dominant role with excellent defense. At the peak of that year, it was called the existence of single-exchange James. He was able to support a defense system by himself, which was much better than that of Gaubert. It was only after the arrival of the small ball era that everyone misunderstood him.

Howard averaged 22.9 points, 14.1 rebounds, 1.4 assists, 1.4 steals and 2.4 blocks per game in the peak season. He won three best defensive players, five best ones, five best defensive lineups, five rebounds and two blocked shots, and was selected as an All-Star for eight times. Perhaps because of his limited offensive ability, Howard has never been recognized as such, and even most of NBA75 has not been selected.

Anthony was nicknamed the offensive kaleidoscope. He was the only one who could shake James’s position as the No.1 pick in the 2003 draft. Anthony’s offensive talent was really excellent, and his defense was also very good when he was young, but then he gradually sank, and he became a data brush. Just as Billups said,’ He would rather lose by 30 points than win by cutting 20 points’, Anthony was too obsessed with scoring.

At its peak, Melon averaged 28.9 points, 6 rebounds, 3.8 assists and 1.2 steals per game. It’s not surprising that Anthony entered this list. Although his total score is among the top ten in history, Anthony didn’t lead the team to play well, and he didn’t have a decent personal honor, but he was famous. Now he has entered the last year of his career, and the result is still high or low. It is estimated that he will not be able to win the championship in his career.

Speaking of which, what do you want to say about these 10 players? Welcome to leave a message for discussion.

The Suns won the Clippers 112-100 to win the match point, and Master Wei showed his true colors as a lone hero.

Today’s NBA playoffs, the Phoenix Suns continue to challenge the Los Angeles Clippers on the road. Two home team generals, Kawaii leonard and paul george, continue to miss because of knee injuries.

In the case of a serious imbalance in strength, the Suns finally beat their opponents 112-100 away, taking a 3-1 lead and winning the match point. As long as they win at home, they will advance to the Western Conference semifinals in the next game.

But there is only one real mvp in this game, Westbrook.

Without Kajiao, he joined the team at the end of the season and became the only reliance of the team. He seems to have returned to the era when he was in the Thunder, and he made 17 of 29 shots, 3 of 6 of 3 points and scored 37 points, 6 rebounds and 4 assists. In this series, he told everyone that he is still the triple double king and the mvp with excellent performance one after another.

In the first quarter, the two sides played inextricably, and the Clippers led by 30-23 with a 9-2 climax in the final stage.

In the second quarter, the sun suddenly made a force, and a wave of 17-4 offensive completed the overtaking, and the Clippers also responded. At the end of the half, the sun only led by 48-47.

Easy-side battles, the Clippers’ talent disadvantages are gradually revealed, and the sun’s firepower is still flowing. Booker and Durant scored 23 points in this section, while the Clippers only had 10 points in a single section, and the score has reached 83-78 after three quarters.

In the final quarter, the Sun stopped staying, especially when chris paul found a handle in the middle distance and scored 12 points alone. The Sun gradually opened the score, and Master Wei dragged the team forward with 14 points in this quarter again, but Durant, Booker and Paul were all fierce, but they still looked isolated.

In the end, the Clippers lost another game at home 100-112, and the big score was 1-3 behind and was on the verge of elimination.

Jianyu Yang, deputy to the National People’s Congress and general manager of Zhejiang Mobile： Accelerate the development of China’s smart pension industry

This year’s government work report puts forward: actively respond to the aging population and promote the development of the cause of aging and the pension industry. With the deepening of social aging, as a new mode of providing for the aged, the advantages of intelligent providing for the aged in improving the convenience of providing for the aged and the efficiency of resource allocation are gradually highlighted. China attaches great importance to the development of smart old-age care, and has issued a series of documents, which clearly regards smart old-age care as an important part of China’s old-age care service system. In this regard, Jianyu Yang, deputy to the National People’s Congress, Party Secretary, Chairman and General Manager of China Mobile Zhejiang Company, suggested that we should strengthen product supply, technology and data empowerment, industrial cultivation and other aspects to further meet China’s growing demand for smart old-age care, enhance scene service capabilities, and accelerate the development of China’s smart old-age care industry.

It is reported that the number of elderly people aged 60 and over in China has reached 264 million, accounting for 18.7% of the total population. It is estimated that the number of elderly people over the age of 65 will exceed 300 million during the 14th Five-Year Plan period, accounting for more than twice the proportion of the population in the whole society.

Jianyu Yang introduced that smart pension is an emerging industrial form that takes smart products and information platforms as carriers, faces people’s health and pension service needs, and deeply integrates new generation information technologies such as Internet of Things, big data, cloud computing and artificial intelligence.

In recent years, the market scale of China’s smart pension industry has expanded rapidly and the growth rate is relatively high; More and more enterprises are investing in the smart pension industry, and a number of smart pension demonstration enterprises stand out; The integration of smart pension industry with medical and health industries has been accelerated, and the format has been continuously innovated. The field of smart pension services has gradually extended to services such as telemedicine and personalized health management.

Through extensive investigation and in-depth practice, Jianyu Yang believes that the smart pension industry in China is still in the initial stage of development, and there are still some problems in its construction.

First, the supply of smart pension products is insufficient. The endowment products and services provided by digital and intelligent methods are insufficient, and the products mainly stay in primary applications such as home entertainment and wearable device monitoring, and the product experience is poor, the aging level is low, and the use is unfriendly. New products such as "internet plus Health Service" and "internet plus Nursing Service" urgently needed by the elderly still need to be cultivated.

Second, the level of digital services needs to be improved. The integration, application and innovation of next-generation information technologies such as 5G, artificial intelligence, Internet of Things and big data in the field of old-age services still need to be strengthened. A number of key technologies such as old-age care monitoring and "machine substitution" need to be broken through. Old-age big data lacks unified analysis and processing, there are many gaps in industry standards, and the level of industrial collaborative innovation needs to be improved.

Third, the cultivation of smart pension industry needs to be strengthened. There are only more than 1,800 enterprises in the national smart pension industry, and industrial cultivation needs to be strengthened; Employees generally have low academic qualifications and are older, and their knowledge structure and skills cannot meet the requirements of intelligent old-age care services; The prevention, rectification and publicity of digital fraud for the elderly need to be strengthened.

Jianyu Yang suggested:

The first is to strengthen the supply of products to meet the growing demand for smart old-age care. Implement the demonstration project of science and technology to help the elderly, encourage the popularization and application of wearable and portable old-age monitoring equipment at home, strengthen the research and development of key technologies such as multimodal behavior monitoring, fall protection and high-precision positioning suitable for old-age care, enrich the types of smart old-age products, and improve the intelligent level of products; Promote the aging transformation of Internet applications, support the launch of more smart terminal products and applications for the elderly with simple interface and convenient operation, and effectively lower the threshold for the use of smart products for the elderly.

The second is to strengthen technical empowerment and enhance the ability of smart old-age scene service. Further enlarge the advantages of technology empowerment, promote the demand docking, technical and commercial cooperation between the upstream and downstream of the industry, support the expansion of pension scenarios such as smart nursing homes, smart home-based pensions, and smart old-age restaurants, explore and promote new smart old-age services such as "internet plus Nursing Service" and telemedicine, and establish and improve the standard system for smart and healthy old-age care; Further enlarge the advantages of data empowerment, promote the construction of regional big data platform for healthy old-age care, improve the basic database for old-age care, strengthen the sharing and application of healthy old-age care data, and improve the data analysis capabilities of behavior portraits, behavior monitoring and safety monitoring of the elderly.

The third is to optimize the industrial environment and enlarge and strengthen the modern old-age service industry. Increase investment in smart pension industry, set up special funds, implement government subsidies, organize pilot demonstration projects for smart and healthy pension applications, and guide and promote the popularization of smart pension products and services; Actively support innovation and entrepreneurship in the field of smart old-age care, establish innovative and entrepreneurial service platforms in the field of old-age care such as crowdsourcing, crowdsourcing, public support and crowdfunding, and form a number of ecological incubators and accelerators for smart and healthy old-age care industries; Improve the training system of digital talents in the old-age care industry, speed up the training of compound talents in the old-age care service, and improve the digital literacy of service personnel in the industry; We will strengthen the protection of the rights and interests of the elderly, intensify special efforts to rectify the crimes of pension data disclosure and pension service fraud, and continue to promote the propaganda work of the elderly to prevent digital fraud.

What do enterprises need to do before introducing intelligent customer service？

The customer service industry has always been a labor-intensive industry. With the development of AI technology, enterprises began to use intelligent customer service to optimize their service capabilities.

But can intelligent customer service solve the pain points of enterprises? What work can it undertake? What kind of intelligent customer service is suitable for enterprises? These problems require managers to think ahead and analyze the necessity and feasibility of applying intelligent customer service in combination with the actual business situation of enterprises.

Why should we introduce intelligent customer service?

The functions of each customer service center are different, so when considering the introduction of intelligent customer service, we must objectively evaluate the functions of the customer service center.

What business is the customer service center mainly responsible for? Is it based on service care or marketing? Is it incoming or outgoing? Which business accounts for a large proportion? What function does the enterprise need it to achieve?

Followed by further evaluation, which kind of intelligent customer service is more suitable to solve the pain points of enterprises? This needs to combine the pain points of enterprises and the advantages of all kinds of intelligent customer service, and choose the more needed intelligent customer service model.

Is the business volume of the enterprise suitable for online intelligent customer service?

The business volume that enterprises can divert to intelligent customer service can easily fall into two misunderstandings.

One is too optimistic, the business volume of the customer service center is not large, but it fluctuates greatly, but some intelligent customer service that causes fluctuations cannot be solved, so the effect is not obvious.

The other is too conservative. After the intelligent customer service goes online, the processing capacity has increased greatly, but the number of manual customer service has not decreased significantly, and the labor cost has not decreased, so enterprises are reluctant to continue to use it.

In fact, this is not that the function of intelligent customer service is not obvious, but that the pent-up customer demand is released after going online. Originally, it may be limited by manpower or system waiting number, which leads to the bottleneck in the number of service customers.

After the online intelligent customer service, because there is no additional increase in manpower, the need to find human services is still maintained at a certain level. However, the processing capacity has increased significantly, indicating that robots have enabled customer service centers to serve more customers.

In order to avoid this misunderstanding, enterprises can objectively predict and analyze the handling capacity of the customer service center, and objectively evaluate the single CALL cost from each service.

What preparations do enterprises need to make before intelligent customer service goes online?

The premise of artificial intelligence is manpower. In order to make intelligent customer service play its greatest role, enterprises need to set up an operation and maintenance team. It includes key functions such as wrong answer to knowledge points, maintenance and update, graphic editing, data analysis and voice management. Enterprises need to set up a team according to the current business situation, constantly optimize the knowledge points that fail to answer, and improve the intelligence of robots.

In addition, before going online, we should sort out the industry knowledge points to see which business types are suitable for intelligent customer service response. It can be viewed from the two dimensions of large consultation volume and many queries, and the hot issues can be filtered out and entered into the knowledge base. Because intelligent customer service is in the form of question and answer, it is necessary to consider how the knowledge base structure can better match the logic of intelligent customer service and improve the efficiency of problem solving.

Of course, knowledge sorting, input, training and subsequent optimization and upgrading can also be entrusted to service providers for operation, further reducing the burden on enterprises.